Terms of service

OFFICIAL STORE NOTICE
The only official and secure online store for Anna Ray Designs is shopannaraydesigns.com. Any other website claiming to represent Anna Ray Designs, using our name in their pages, or selling our products is not affiliated with us.

If you have concerns about safe online shopping, please contact us at annaraydesigns@gmail.com.

AGREEMENT TO TERMS
By accessing or using this website, you agree to be bound by these Terms of Service. Please read them carefully before making a purchase.

Additional terms may apply to certain products or services. When using this website, you are also subject to any guidelines or policies posted throughout the site.

ELECTRONIC COMMUNICATIONS
When you visit our website or email us, you are communicating electronically. You consent to receive communications from us electronically, including emails, notices posted on our website, or other digital methods.

You agree that all agreements, notices, and communications we provide electronically satisfy any legal requirement that such communications be in writing.

LICENSE & ACCESS
We grant you a limited, non‑exclusive, non‑transferable license to access and make personal, non‑commercial use of this website and the digital products you purchase.

This license does not permit:

  • Reselling or redistributing our digital files
  • Using our content for commercial purposes without a license
  • Copying product listings, descriptions, or pricing
  • Data mining, scraping, or automated extraction tools
  • Framing or reproducing any part of our website without written permission
  • Using our trademarks, branding, or images without consent

All rights not expressly granted are reserved by Anna Ray Designs.

DIGITAL PRODUCT PURCHASES
Please read each product description carefully before purchasing. It is your responsibility to ensure your software or machine supports the file formats included.

We provide support for defective files or download errors, but we do not provide crafting guidance, machine tutorials, or step‑by‑step instructions for Cricut, Silhouette, or other third‑party software.

For machine‑specific help, please contact the manufacturer.

YOUR ACCOUNT
If you create an account on our website, you are responsible for maintaining the confidentiality of your login information and for all activity under your account. 

We reserve the right to refuse service, terminate accounts, remove content, or cancel orders at our discretion.

PERSONAL INFORMATION
We may use your personal information to fulfill orders, deliver digital files, send emails, analyze customer behavior, process payments, investigate fraud, and provide customer support.

We do not sell or share your information outside of what is necessary to operate our business.

USER-SUMBITTED CONTENT
If you upload, post, or submit any content (such as reviews), you are responsible for ensuring that the content is lawful and does not infringe on any rights.

We reserve the right to remove content that violates these terms.

RISK OF LOSS
All digital items are delivered electronically. Once the files are sent to the email address provided at checkout, the responsibility for accessing and saving the files transfers to you.

RETURNS, REFUND & CANCELLATIONS
Because our products are digital and cannot be returned, all sales are final. We do not accept returns, refunds, exchanges, or cancellations.

If you experience issues accessing your files, please contact us at annaraydesigns@gmail.com and we will assist you.

MODIFICATIONS TO TERMS
We may update or modify these Terms of Service at any time.

Changes take effect immediately upon posting on this page.

CONTACT INFORMATION
For questions or support, please contact us at:
annaraydesigns@gmail.com