Shipping policy

DIGITAL PRODUCTS ONLY
Anna Ray Designs sells digital download files. No physical items are shipped.

INSTANT DELIVERY
All digital files are delivered immediately after purchase.

Once your payment is processed, you will receive:

  • A download link on the checkout confirmation page
  • An email containing your digital files

If you don’t see the email, please check your spam or promotions folder.

NO PHYSICAL SHIPPING
Because our products are digital, there are:

  • No shipping fees
  • No delivery delays
  • No tracking numbers

All items are accessed electronically.

DOWNLOAD ISSUES
If you experience trouble accessing your files, please contact us at annaraydesigns@gmail.com and we will gladly assist you.

INCORRECT EMAIL ADDRESS
Please ensure your email is entered correctly at checkout. We are not responsible for delays caused by incorrect or misspelled email addresses, but we’re happy to resend your files once the correct email is provided.

ORDER CONFIRMATION
Your order confirmation and download link are sent automatically. If you do not receive them, reach out and we’ll help you retrieve your files